Description
Service Engineer Product Refurbishment & Field Support will play a critical role in maintaining product quality and reliability. The position involves equipment refurbishment, repair, installation, spare harvesting, and on-site technical support as needed. This is a hands-on technical role requiring mechanical, electrical, and troubleshooting skills, along with a strong sense of quality and safety.
Years Of Exp
2 to 3 years
Skills Required
Gym equipment, Service Technician, Service Engineering
Role
- Refurbishment & Repair: Inspect, diagnose, and refurbish returned or used fitness equipment (treadmills, cross trainers, bikes, etc.) to make them customer-ready.
- Perform mechanical, electrical, and aesthetic repairs to restore full functionality and brand appearance.
- Conduct preventive maintenance and safety checks on all refurbished equipment.
- Spare Harvesting: Identify reusable components from scrapped or damaged units.
- Test, label, and safely store harvested spares for reuse to optimize cost and inventory.
- Field Support (as required): Visit customer gyms or homes for installation, repair, or inspection when additional support is required.
- Ensure timely closure of field jobs with quality workmanship and customer satisfaction.
- Operational Support: Maintain accurate logs of refurbishment work, spares used, and testing outcomes.
- Follow safety protocols, PPE usage, and warehouse hygiene standards.
- Collaborate with warehouse, logistics, customer support, and service teams to ensure efficient workflow and minimal turnaround time (TAT).
Requirements
- Minimum 23 years in gym equipment service, refurbishment, or technical maintenance.
- Technical Skills: Strong mechanical and electrical troubleshooting ability.
- Familiarity with control boards, motors, belts, sensors, and mechanical assemblies.
- Proficiency in hand and power tools.
- Good communication and time management.
- Willingness to travel for on-site service calls.
- Ability to work independently and in a team.
- Diploma or Degree in Mechanical, Electrical, or Electronics Engineering (preferred).
- Certifications: OEM service training or related certifications are an added advantage.
Location
Gurgaon
