Senior Sales & Lens Consultants

RCM Eye Hospital, located in Ernakulam, is a leading ophthalmic center dedicated to delivering world-class eye care. The hospital specializes in advanced cataract surgery, retina care, and pediatric ophthalmology, operating with cutting-edge technology and a patient-centric approach. As an ISO-certified institution, RCM Eye Hospital is committed to providing exceptional care ranging from routine eye examinations to intricate surgical procedures. By prioritizing excellence and compassion, the hospital aims to ensure improved vision and a better quality of life for its community.

This is a full-time, on-site role located in Kochi for a Senior Sales & Lens Consultant. The role includes providing expert consultation to patients on lens selections and offerings, assisting in the sales and fitting process, and supporting clients in choosing the appropriate products tailored to their needs. The Consultant will foster strong relationships with customers, collaborate with the team to deliver personalized services, and ensure a high standard of customer satisfaction. Generating sales reports and staying updated on the latest advancements in eye care products are also key responsibilities.

• Proficiency in Sales Consulting and Consulting, including the ability to guide customers through purchasing decisions and provide tailored recommendations
• Strong Customer Service and Customer Satisfaction skills to ensure a seamless experience for clients
• Exceptional Communication skills for interacting effectively with customers and team members
• Strong ability to build and maintain positive client relationships
• Knowledge of eyewear or optical products is an advantage
• Proven experience in a sales or consulting role within a related field
• Bachelor's degree in a relevant field is preferred