C
Senior Manager
C
Senior Manager
chandigarh university - hr department- Posted 12 hours ago
- Be among the first 10 applicants
Job Description
Key Responsibilities
- Lead the Online Reputation Management (ORM) strategy across Google, social media, review platforms, forums, and digital channels.
- Monitor and analyze online conversations, reviews, mentions, sentiment, and brand perception.
- Develop strategies to strengthen Chandigarh University's digital reputation and brand credibility.
- Manage responses to positive, negative, and critical reviews with timely and appropriate communication.
- Identify potential reputation risks and develop proactive response and escalation strategies.
- Collaborate with Social Media, Content, SEO, PR, Admissions, and Brand teams to ensure consistent digital communication.
- Track key ORM metrics including sentiment, ratings, response time, reach, engagement, and reputation trends.
- Develop regular ORM dashboards and performance reports with actionable insights.
- Use social listening and analytics tools to identify emerging trends, issues, and opportunities.
- Lead and mentor the ORM team and ensure effective execution of reputation-management initiatives.
Email: [Confidential Information]
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Key Skills
About Company
Skills:
social media strategy , SEO, Online Reputation Management, Social Media Campaigns, Sem
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