Senior Associate

Moder is hiring for Investor Reporting Analyst

Investor Reporting Analyst

About Us

Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component-based outsourcing, managing one-off projects to become an extension of the customer service or operations team. Our team is built on industry expertise and provides the traction clients need to grow their company.

Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology.

Link - https://www.gomoder.com/about-moder

Job Overview:

Responsible for collecting, analyzing, and reporting data related to operational issues, risks, and incidents across business units. This role ensures timely and accurate reporting to stakeholders, supports root cause analysis, and contributes to continuous improvement initiatives

Roles & Responsibilities

• Preparing and submitting accurate and timely monthly Schedule/Schedule reports and remittances (transfer of principal and interest payments) to the investors or their designated agents.
• Incorporating Delinquent details, Foreclosure, Bankruptcy, Stop advance and Liquidation data on the Monthly Reporting file
• Proficient in preparing the PI amortization, Mod calculation and Loss Analysis
• Prepares wires and G/L entries to remit funds to Investors or fund and manage required custodial account activity
• Answers all investor inquiries and information requests received on assigned portfolios
• Co-ordinating with the Investor Accounting to clear if there are any Payment discrepancies
• Adhering to the specific procedures, controls, and contractual agreements mandated by Investors.
• Perform internal quality checks for all the investor reporting activities on a regular basis to keep the 100% accuracy.
• Coordinate with business units to validate issue details and assign ownership.
• Follow up on open issues to ensure timely resolution and closure.

Qualification & Experience

• Basic Degree completion (15 years of education)
• 24 years of experience in intake, case coordination, or issue tracking
• Excellent attention to detail
• Ability to multi-task and consistently meet multiple deadlines
• Strong verbal and written communication skills
• Ability to work in a team environment
• Strong customer service orientation
• Ability to use good judgment