SAP CRM Solution Design & Implementation
- Lead the design and implementation of Service CRM solutions in S/4HANA.
- Configure and support service request, service order, and service contract management.
- Work with business stakeholders to gather and refine requirements.
- Integrate Service CRM with SD, FI, and Logistics (MM) modules.
- Provide expertise in Installed Base and Warranty Management.
Project & Team Collaboration
- Guide testing, user training, and cutover activities.
- Collaborate with offshore and onsite teams across the project lifecycle.
Client Engagement & Soft Skills
- Maintain strong communication and client-facing interactions.
- Exhibit self-driven accountability and proactive problem-solving.
