Sales Trainer

Key Responsibilities

Conduct induction and onboarding training for new joiners

Deliver classroom and on-the-job training on sales, product knowledge, VM basics, and customer service

Provide on-floor coaching and performance feedback to store teams

Identify training needs and skill gaps through store visits and audits

Develop and update training materials, manuals, and presentations

Track training effectiveness and maintain training MIS

Coordinate with HR and Operations teams for training calendars

Required Skills

Strong communication, facilitation, and presentation skills

Good understanding of retail operations and sales processes

Ability to engage frontline retail staff effectively

Basic knowledge of MS Excel and PowerPoint

Willingness to travel across stores

Qualification & Experience

Graduate preferred

25 years of experience in retail training or store operations