What Do We Do ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably.
Proposition For Merchants D2C selling made as easy as selling on e-com marketplaces
Why build this
- India's D2C wave has been limited to venture-funded D2C brands today
- The art of selling on your own website is not democratised. There are 500k-1M sellers who can sell D2C but can at best sell on marketplaces
- Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization
- Shopify / Status-quo software solve for work-flow management of storefront but don't do enough on helping merchants sell well!
Team And Scale We're at $8M ARR and had hit profitability earlier in the year. We've recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures.
Role Charter
We are looking for a hands-on Sales Training & Enablement Specialist to train new sales hires and improve inside sales performance. The ideal candidate should have prior inside/outbound sales exposure and enjoy coaching teams.
Key Responsibilities
- Own onboarding and training of freshers and junior sales executives
- Train on product knowledge, cold calling, objection handling, and demo structure
- Conduct mock calls and certify new hires before go-live
- Review sales calls and provide actionable feedback
- Improve scripts, demo flows, and conversion rates
- Work closely with sales managers to drive performance
- Conduct refresher training for tenured sales reps to improve performance
Experience Requirements
- 3 5 years overall experience
- 1 2 years in sales training
- Prior inside sales experience is highly preferred
Preferred Background
- Experience selling software, ecommerce solutions, digital marketing tools, logistics services
- Strong communication skills in English and Hindi
- Self-driven with strong ownership mindset
Skills: learning & development solutions,communication,sales training
