Job Description
Job role: Sales Executive
Location: Gurgaon
About Vertex Group
Vertex Group, with its five business verticalsVertex Global Services, ILC Solutions, Vertex Tech, Vertex Next, and Vertex Learningis contributing to digital transformation in today's modern world with a dedicated team of industry experts.
With headquarters in Times Square, New York, USA, we have a strong global presence with offices across the USA, the UK, the Philippines, the UAE, Nepal, India, and Africa.
Vertex Global Services is a global leader in BPO, IT, and consulting services, delivering high-impact customer engagement and sales solutions across international markets.
Job Summary
We are looking for energetic, results-driven Sales Executives to drive outbound sales efforts across assigned campaigns. This is a frontline, performance-focused role where you will engage prospective customers, understand their needs, pitch relevant solutions, and convert leads into successful sales. You will be measured on conversions, target achievement, call quality, and customer experience.
Key Responsibilities
Outbound Sales Execution
- Make high-volume outbound calls to prospective customers as per assigned campaigns
- Clearly explain products/services and articulate value propositions to customers
- Identify customer needs and recommend suitable solutions to drive conversions
- Consistently achieve or exceed daily, weekly, and monthly sales targets
Lead Management & Follow-ups
- Maintain accurate records of calls, leads, follow-ups, and conversions in CRM/tools
- Follow up with interested prospects to ensure timely closure of sales
- Handle objections professionally and convert warm leads into confirmed sales
Performance & Quality
- Adhere to defined call quality standards, scripts, and compliance guidelines
- Maintain a positive, professional, and customer-centric approach during all interactions
- Participate in regular performance reviews, coaching sessions, and sales trainings
Team Collaboration
- Collaborate with team leaders and peers to improve overall campaign performance
- Share customer feedback and market insights to support process and pitch improvements
Required Skills & Qualifications
- Excellent verbal communication and interpersonal skills
- Proficiency in English (additional languages are a plus)
- Strong persuasion, negotiation, and objection-handling abilities
- Target-oriented mindset with a strong drive for results
- Basic computer knowledge and comfort using CRM or calling tools
- Ability to work in a fast-paced, performance-driven environment
Education & Experience- Minimum Qualification: 12th Pass / Graduate in any discipline
- Experience: 0-2 years in outbound sales, telesales, or customer acquisition
- Freshers with strong communication and confidence are welcome to apply
Compensation & Benefits
- Competitive fixed salary
- Attractive performance-based sales incentives
- Clear growth and career progression opportunities
Why Join Us
- Fast-paced, high-energy sales environment
- Opportunity to build a strong foundation in sales and customer engagement
- Performance-driven culture with rewards for top achievers
- Exposure to global clients and structured sales processes
Work Hours & Shifts
- Total working hours: 9 hours per day (including 1-hour break)
- 6-day with rotational week off
- Work from Office (WFO)
