Sales Executive

About the Company: Policy BazaarInternational/ Domestic Sales Executive

Office Location: Gurugram, Haryana

Contact Person - HR Anjali - What's app your resume to 8826269231

Interview Mode - Face to Face only (No Virtual rounds)

Work Mode- On-site working

Working days- 6 days working with a roster off

Preferred Languages- English and Hindi

Salary- 2.5 - 4 LPA

Policy Bazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls to address customer queries and concerns.
• Provide accurate information regarding insurance policies, premium calculations, and policy status.
• Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
• Maintain customer records by updating information in the CRM system.
• Ensure customer satisfaction through professional communication and problem-solving.
• Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:

• Excellent communication skills (verbal and written) in English and Hindi.
• Ability to handle customer queries efficiently and politely.
• Basic computer knowledge and proficiency in MS Office and email.
• Patience and empathy to manage difficult or irate customers.
• Prior experience in a call center or customer support role is a plus.
• Freshers and experience both can apply.
• Minimum education: Graduate.
• Salary package 2.5 Lpa to 4 Lpa.

Interested candidates can share their resume to [Confidential Information]

or Whatsapp to 8826269231

Regards,

HR Anjali

Policy Bazaar

We are looking for Immediate joiners .aar is a leading online insurance marketplace that aims to empower consumers with the knowledge and tools to make informed insurance decisions. Our mission is to simplify the insurance buying process and provide exceptional customer service.

About the Role: This is a full-time on-site role for a Sales Associate, located in New Delhi. The Sales Associate will be responsible for managing customer inquiries related to insurance products, providing accurate information about insurance plans, and guiding customers through the purchase process.

Responsibilities:

• Maintaining customer records
• Achieving sales targets
• Delivering exceptional customer service
• Participating in sales meetings
• Contributing to the overall objectives of the sales team

Qualifications:

• Bachelor's degree in Business, Sales, Marketing, or related field

Required Skills:

• Strong communication and interpersonal skills
• Ability to understand and explain complex insurance products
• Experience in sales, customer service, or related fields
• Excellent problem-solving and negotiation skills
• Proficient in using CRM software and MS Office
• Ability to work independently and as part of a team
• Prior experience in the insurance industry is a plus

Pay range and compensation package: Salary bracket - 3 to 4 LPA

Location: Gurugram, Haryana

Interview mode: Face to Face

Working days - 6 days with 1 rotational off

Equal Opportunity Statement: PolicyBazaar is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals.

Interested candidates can share their CV on WhatsApp - 8826269231 or mail at [HIDDEN TEXT].