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Company Description
ONEIROS The Sports Club is a premier fitness center and health club located in Katargam, Surat, dedicated to holistic self-development for the local community. As a semi-governmental establishment, the club emphasizes fitness, yoga practices, sports, games, and nutritional support. With a vision to foster greater health and fitness awareness, ONEIROS also provides advanced training opportunities in swimming and sports. The organization strives to be a hub for promoting physical wellness and athletic excellence within the community.
Role Description
Front Desk / Reception Duties
· Greet and welcome members and visitors warmly and professionally.
· Answer incoming calls, handle inquiries, and route calls appropriately.
· Maintain a clean, organized, and welcoming front desk area.
· Manage check-ins and check-outs of clients using the club software.
· Schedule appointments, classes, and tours for potential clients.
· Handle customer complaints or refer to the appropriate staff member.
Sales Counselling Duties
· Promote and sell memberships, personal training packages, and other club services.
· Conduct club tours for prospective clients and explain membership benefits and pricing.
· Follow up with leads via phone, email, or messages.
· Achieve monthly sales targets set by the management.
· Maintain records of sales, client interactions, and follow-ups in the Club Management software/CRM.
· Participate in promotional campaigns, events, and community outreach.
Required Skills and Qualifications:
· Minimum 1–2 years of experience in front desk or sales roles (preferably in a gym, wellness center, or hospitality industry).
· Excellent communication, interpersonal, and presentation skills.
· Strong sales acumen and customer service orientation.
· Basic computer proficiency (MS Office, CRM software, booking systems).
· Ability to multitask, stay organized, and work under pressure.
. We strongly encourage applications from Female Professionals.
Preferred Qualifications:
· Bachelor's degree in business, hospitality, marketing, or a related field.
· Prior experience in fitness or wellness industry is an added advantage.
Job ID: 146187117