About the job
We are seeking a motivated and results-driven Telecaller to join our sales team. The ideal candidate will be responsible for generating leads, qualifying prospects, and scheduling appointments for our design consultants. As a Telecaller, you will play a crucial role in driving our business growth and expanding our client base.
Responsibilities:
- Make outbound calls to potential clients to introduce our interior design services and generate leads.
- Respond to inbound inquiries and provide information about our services, pricing, and portfolio.
- Qualify leads based on their needs, budget, and timeline, and schedule appointments for consultations.
- Maintain accurate and detailed records of all calls and customer interactions in our CRM system.
- Follow up with leads and prospects to nurture relationships and move them through the sales pipeline.
- Collaborate with the sales and design teams to achieve sales targets and company objectives.
- Provide excellent customer service and ensure client satisfaction throughout the sales process.
- Stay up-to-date with industry trends, product knowledge, and competitor activities.
Requirements
- High school diploma or equivalent; Bachelor's degree preferred.
- Proven experience in telecalling, sales, or customer service, preferably in the interior design, real estate, or related industry.
- Excellent communication, interpersonal, and persuasion skills.
- Strong organizational and time-management abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Knowledge of interior design concepts and trends is a plus.
- Fluency in English, Telugu and hindi is required.
Benefits
- Competitive salary and commission structure.
- Opportunities for career growth and advancement.
- Training and professional development.
- Positive and supportive work environment.
