Sales Executive

Job Description:

Admission Counselor Position Title: Admission Counselor

Department: Sales & Marketing

Location: Vipul Agora Mall, Sector-28, MG Road, Gurgaon, Haryana

Employment Type: Full-time

Working Days: 6 days per week

Compensation: Fixed salary + lucrative performance-based incentives

About Cyboard School

Cyboard School is a leading online school committed to delivering high-quality, technology-enabled education to students across India and internationally. As an innovator in digital learning, Cyboard School integrates modern pedagogy, personalized instruction, and interactive virtual classrooms to create a transformative learning experience. Our mission is to make high-quality schooling accessible, flexible, and future-ready for every learner. With a strong emphasis on academic excellence, student engagement, and parent satisfaction, Cyboard School continues to set new benchmarks in the ed-tech and virtual schooling ecosystem.

Role Overview

The Admission Counselor is responsible for managing the complete admission lifecycle - counseling, follow-ups, conversions, and enrollment. This is a target-driven role with strong incentives. The position does not involve lead generation; all leads are provided by the organization. The emphasis is on effective engagement, accurate guidance, and high conversion rates.

Key Responsibilities

1. Counseling & Lead Handling (Leads Provided)

Engage with prospective students and parents through calls, walk-ins, emails, and digital channels.

Conduct structured counseling sessions to understand academic goals and recommend suitable programs.

Provide accurate information on curriculum, fee structure, eligibility criteria, and admission timelines.

Maintain systematic follow-ups to ensure efficient lead nurturing and conversion.

2. Admissions & Enrollment Management

Guide students through the entire application and enrollment process.

Verify all required documents and ensure compliance with institutional guidelines.

Coordinate entrance tests, interviews, and orientation activities.

Maintain accurate, updated records in the CRM and admissions systems.

3. Conversion & Target Achievement

Achieve weekly and monthly admission targets consistently.

Optimize the given lead pool to maximize conversion opportunities.

Prepare regular reports on lead status, follow-ups, and conversion performance.

Required Qualifications & Skills Education

Bachelor's degree in any discipline; a postgraduate qualification is an advantage.

Experience

13 years in admissions counseling, inside sales, customer engagement, or education sector roles.

Experience in target-driven sales environments preferred.

Skills

Strong communication, presentation, and interpersonal abilities.

Demonstrated capability to influence decisions and convert inquiries into enrollments.

Proficiency in CRM tools, MS Office, and documentation processes.

Strong organizational discipline and time management.

Key Competencies

Target orientation

Customer-centric approach

Negotiation and persuasion

Reporting accuracy

Persistence and follow-through

Working Conditions

Six-day work week; additional availability may be required during peak admission cycles.

Fast-paced, performance-oriented environment.

Compensation & Benefits

Competitive salary package.

Attractive incentives linked to performance and target accomplishment.

Growth and development opportunities.

Supportive and collaborative work culture.