This job is provided by apna.co 1. You are going to take care both sales plus Operations work of the centres
- Interact with walk-ins and prospective clients (Improve conversions by 5-6% MOM).
- Timely Opening and Closing of the centres
- Inventory management: Ensure inventory of essentials, supplies and equipment,
responsible for both stocking and re-ordering (first-aid, stationary, water, accessories etc.)
(Reduce the opex cost by 8-10% MOM)
- Ensuring punctuality of Coaches and slots on time.
- Handle issues with respect to attendance, equipment, and space availability.
- Customer interactions and troubleshooting (Rating of 4.67+)
- Take feedback from members and partners about classes and document the same.
- Handle issues that may lead to consumer experience during or pre/post class
- Centre facility audits and inputs (Cleanliness- Safety Audit checklist) Quality score to
be 95+
- Ensure that we do daily audits of the centre and facility including all supplies and
essentials.
Requirements -
- Fluent communication in English and Hindi
- Basic knowledge of Ms excel and Ms Office
