Sales Director

About Us

Chat360 is a prominent Generative AI-driven CPaaS and SaaS customer engagement platform, backed by a $150M group and partnered with Meta and Microsoft. We work with 350+ global brands, helping them automate customer interactions, enhance user experience, and drive business growth through AI-powered chatbots, CPaaS solutions, and omnichannel SaaS platforms.

With a consultative approach, we enable enterprises to leverage advanced conversational AI, CPaaS, and SaaS technologies to generate leads, improve customer retention, and optimize customer support and marketing across WhatsApp, Instagram, Facebook, Google, and other digital channels.

The founding team consists of alumni from London Business School and IIT, bringing together strong business leadership and deep technical expertise.

Job Overview

We are looking for an experienced and ambitious Director Sales to lead our CPaaS and SaaS sales operations in Delhi. The ideal candidate will have a strong background in B2B SaaS / CPaaS sales, proven leadership capabilities, and a results-driven mindset.

Key Responsibilities

• Define and execute regional sales strategies to achieve revenue targets
• Build, lead, and scale a high-performing sales team
• Drive enterprise sales across CPaaS and SaaS offerings
• Identify new business opportunities and strategic partnerships
• Establish and maintain strong relationships with enterprise clients and key stakeholders
• Collaborate closely with marketing, product, and leadership teams
• Lead contract negotiations and close high-value enterprise deals
• Track market trends, competitor activity, and customer insights
• Ensure high customer satisfaction and long-term client retention

Requirements

• 5+ years of experience in B2B SaaS, CPaaS, or enterprise technology sales
• Proven experience in leading sales teams and consistently meeting targets
• Strong network across industries such as BFSI, Retail, and E-commerce
• Excellent communication, negotiation, and presentation skills
• Ability to perform in a fast-paced, high-growth environment
• Experience selling CPaaS platforms, chatbot solutions, conversational AI, or SaaS products is a strong advantage