Company Description Emami Frank Ross, the pharmacy division of the Emami Group, has been providing quality pharmaceutical and healthcare products since 1906. The company operates over 130 exclusive stores across West Bengal, Odisha, Karnataka, and Gujarat, serving individual customers as well as corporate clients, hospitals, nursing homes, and NGOs. Frank Ross focuses on making healthcare accessible through doorstep delivery, flexible ordering time slots, and a dedicated call center operating seven days a week. Customers can choose from a wide range of medicines and wellness products and benefit from digital prescription services, SMS order tracking, easy re-orders, and a privilege card program. The company also offers a mobile health app for convenient online ordering on Android and iOS platforms.
Role Description This is a full-time, on-site Sales and Marketing Specialist role based in West Bengal, India. The specialist will promote Emami Frank Ross products and services, drive in-store and corporate sales, and support marketing campaigns that enhance brand visibility and customer engagement. Daily responsibilities include identifying new business opportunities, managing relationships with corporate clients and healthcare partners, and coordinating promotional activities across retail locations. The role involves delivering high-quality customer service, handling customer inquiries, and gathering market feedback to refine sales and marketing strategies. The specialist may also assist in training store teams on sales techniques, product knowledge, and customer-focused practices to ensure consistent service standards.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to interact effectively with retail customers and corporate clients.
- Candidates should possess Sales and Sales Management skills to drive revenue, manage targets, and support store-level sales performance.
- Candidates should possess Training skills to guide and support team members in improving product knowledge and customer engagement.
- Relevant experience in retail, pharmacy, FMCG, or healthcare sales and marketing is beneficial.
- Ability to work on-site in West Bengal, manage multiple priorities, and use basic digital tools and apps for sales and reporting.
- A diploma or degree in Business, Marketing, Pharmacy, or a related field is preferred.
