- Welcoming the customer on-board and create a Member Profile
- Understanding the member choice, expectations and identifying the uniqueness of the Member
- Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories
- Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
- Managing a set customer portfolio with robust follow up
Skill and Competencies required:
- Excellent command over English language, fluency in the regional language (Telugu / Tamil) proactive ness, listening skills, service orientation
- Ability to read/interact to understand the customer requirements
- High Emotional quotient, Persuasion Skills
- Punctuality & Presentation skills
Behavioral:
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
