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Job Description:
Position: Quality Analyst
Experience: (0-1 year)
Qualifications: Graduate/Postgraduate (Non-Healthcare)
Location: Pune (Work from Office)
Probation: 3 Months
Bond: 1 Year
Roles & Responsibilities:
• Review research data (qualitative and quantitative) to identify errors and inconsistencies and provide feedback to the market research team.
• Assure quality of the market research data for business development.
• Ensure that quality assurance standards are achieved with respect to the objective of the study and the client's requirements.
Selection process:
There will be two rounds for the selection process:
• PI - 1st Round – HR Interview
• PI - 2nd Round – Final Round (Hiring Manager)
Job ID: 149016711
Skills:
Scorm, Adobe Captivate, Jira, Articulate Storyline, AICC, WCAG Section 508, LMS platforms
Skills:
Genesys, Quality Assurance, Salesforce, five9, zendesk, Sales Training
Skills:
Hindi Proficiency, Feedback, Written Communication, Creative Prompt Engineering, Technical Setup, Evaluation Acumen, Attention To Detail, Analytical Thinking
Skills:
Excel, invoice automation platforms, Data Analysis, Pivot Tables, P2P systems, ERP systems, procurement tools, VLOOKUPs
Skills:
Call Monitoring, Call Calibration, Sales Process Quality, Call Auditing
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