Scorm, Adobe Captivate, Jira, Articulate Storyline, AICC, WCAG Section 508, LMS platforms

Hindi Proficiency, Feedback, Written Communication, Creative Prompt Engineering, Technical Setup, Evaluation Acumen, Attention To Detail, Analytical Thinking

Genesys, Quality Assurance, Salesforce, five9, zendesk, Sales Training

Excel, invoice automation platforms, Data Analysis, Pivot Tables, P2P systems, ERP systems, procurement tools, VLOOKUPs

Call Monitoring, Call Calibration, Sales Process Quality, Call Auditing

System integration, Functional Testing, Quality Analyst, Test Scenarios, Agile Testing, Career Development

Quality Analysis, Excel, Quality Controll

Apple Os X, Windows OS, Microsoft Office, Technical Support, Sales, Google applications, Collections, Billing