Description
The PWT SSM Group Manager will be responsible for leading a team that focuses on service and systems management, ensuring operational excellence and project delivery across the organization.
Responsibilities
- Lead and manage the PWT SSM group to ensure alignment with company objectives.
- Develop and implement strategies to improve service delivery and operational efficiency.
- Oversee project management activities and ensure timely delivery of projects.
- Foster a culture of continuous improvement and innovation within the team.
- Collaborate with cross-functional teams to drive organizational success.
- Monitor performance metrics and prepare reports for senior management.
Skills and Qualifications
- 9-12 years of experience in project management or operations management.
- Strong leadership and team management skills.
- Proficiency in project management software and tools.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and attention to detail.
- Knowledge of industry standards and best practices in service management.
