Project Manager

To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projects.

• Drive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activities.
• Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer.
• Ensure completion of Project Satisfaction Report and relevant survey and feedback mechanisms.
• Guide the launch of project from concept to delivery by managing the project and governing the overall budget.
• Articulate and explain designs and constraints to stakeholders after understanding customer perspective.
• Ensure compliance to internal tools.
• Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.
• Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.
• Review project profitability and other agreed parameters and provide relevant status reports to the management and customer.
• Ensure steering committee meetings and other regular meetings with customer.
• Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable.
• Create and maintain project level dashboards to enable effective project management.
• Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviour's to deliver results.
• Ensure high levels of engagement within the team.
• Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc.
• and customer expectations without impacting associates adversely.
• Provide technical and other guidance as required to the team and assess the performance of the associates.