Key Responsibilities:
1. Project Planning & Execution
- Define project scope, goals, and deliverables aligned with organizational objectives.
- Develop and maintain detailed project plans, schedules, and timelines.
- Create network diagrams illustrating project deliverables and sequence of execution.
- Monitor project progress to ensure adherence to schedules, budgets, and quality standards.
2. Stakeholder Management
- Serve as the primary point of contact for clients, keeping them informed of project status.
- Coordinate with clients to understand expectations, requirements, and changing priorities.
- Solicit client feedback and manage evolving expectations effectively.
- Communicate project updates to stakeholders, senior management, and cross-functional teams.
3. Team Leadership & Coordination
- Assign tasks and clarify expected deliverables to team members.
- Coordinate with vendors and suppliers for timely resource allocation.
- Facilitate and document project meetings, track action items, and record decisions.
- Proactively identify and resolve team conflicts, dependencies, and roadblocks.
4. Risk & Quality Management
- Identify, analyze, and track project risks, issues, and dependencies.
- Develop and implement risk mitigation strategies.
- Drive quality improvement initiatives across projects and enforce standards and procedures.
- Manage escalations and ensure timely issue resolution.
5. Financial & Resource Management
- Prepare and manage project budgets to minimize overruns and enhance profitability.
- Monitor project expenses and conduct cost-reduction analysis.
- Control financial impacts of project changes.
- Generate monthly progress reports covering project performance and financial metrics.
6. Process Improvement
- Review, update, and enforce PMO processes and templates.
- Maintain comprehensive project documentation and structured file management.
- Implement SLA/KPI measurement and reporting frameworks.
- Oversee implementations, migrations, and system upgrades ensuring minimal disruption.