Product Manager Ziplyne
- Location: Remote (India-based preferred)
- Experience: 35 years
- Function: Product Management
- Industry: SaaS / B2B Software
Overview:The Product Manager at Ziplyne serves as the operational and strategic nucleus of our product team. You will lead cross-functional collaboration across Engineering, Design, Customer Success, and the Founders to ensure successful sprint execution, product delivery, and client satisfaction. This role demands a mix of strong execution skills, structured thinking, and a high degree of ownership.
Key Roles & Responsibilities:Agile & Sprint Management- Lead daily stand-ups with the engineering team to track progress and align on priorities.
- Create and manage sprints in Jira: task allocation, deadline setting, and delivery tracking.
- Collaborate with Founders during sprint planning and update sprint boards regularly.
- Maintain and update sprint workflows, deployment checklists, and supporting documentation.
Cross-Functional Collaboration- Sync regularly with:
- Customer Success to gather feedback, client issues, and enhancement requests.
- Tech Lead (Kundan) to resolve blockers and monitor development timelines.
- Founders (especially Rajiv) for strategic input and daily alignment.
- UI/UX Designer to refine user experience and product enhancements.
- Schedule and facilitate internal cross-functional meetings to maintain team alignment.
Client & Partner Engagement- Deliver product trainings to prospects, clients, and partners.
- Conduct follow-up workshops post-training to drive adoption and ensure comprehension.
- Evaluate and prioritise client-reported bugs, managing resolutions in coordination with engineering.
Product Quality & Feedback- Perform regular end-user testing of the product; share feedback and usability insights with the team.
- Collaborate with design and development to ensure alignment with business and user needs.
Documentation & Communication- Maintain key product documentation including:
- Knowledge Articles (KAs)
- Release Notes (RNs)
- Sprint workflows and deployment checklists
- Capture and distribute meeting summaries to all stakeholders.
- Ensure important Zoom meetings are recorded and archived for future reference.
- Champion transparent and timely information flow across teams.
Process Optimisation & Culture- Identify and implement workflow improvements for better team efficiency.
- Foster a culture of trust, accountability, and cross-functional collaboration.
- Monitor team capacity and manage workload to support a healthy work environment.
Strategic Planning & Roadmap Execution- Contribute to product roadmap planning and quarterly release goals.
- Coordinate releases with internal and client timelines.
- Break down high-level goals into sprint-level tasks and initiatives.
Soft Skills Required:- Strong organisational and multitasking capabilities
- Clear and proactive communicator
- User-centric, solution-oriented mindset
- Collaborative and empathetic team leader
- Adaptive and structured approach to work
