Principal Consultant - Automation Engineer

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant - Automation Engineer
In this role, you will be working as an Automation Engineer with strong infrastructure expertise, specializing in Ansible, Terraform, Python, and CI/CD to automate enterprise-scale networks, storage, and compute platforms. Experienced integrating APIs across technologies like Cisco ACI, F5, Palo Alto, NetApp, and VMware. Adept at leveraging AI/LLM tools to accelerate automation, improve workflows, and enhance documentation. Works collaboratively in Agile environments to deliver scalable, secure, and reliable automation solutions.

Responsibilities
.Develop Ansible playbooks and roles for infrastructure automation
.Write Terraform modules for declarative infrastructure management
.Create Python scripts and tools for complex automation workflows
.Integrate with enterprise APIs (F5, NetApp, Cisco, SolarWinds, ServiceNow)
.Develop and maintain CI/CD pipelines in GitHub Actions
.Leverage AI tools (GitHub Copilot, Claude, etc.) for accelerated development
.Participate in code reviews and peer collaboration
.Write comprehensive documentation for automation workflows
Sprint Commitments
.Participate in Agile ceremonies (sprint planning, daily standups, retrospectives)
.Deliver committed user stories within two-week sprint cycles
.Collaborate with Infrastructure Architect and Technical Lead on solution design
.Work with Product Owner on backlog refinement and prioritization
Collaboration Requirements
.Partner with infrastructure teams (Network, Storage, DCI, DDID) on requirements
.Coordinate with Platform Engineering on NetBox and automation platform integration
.Engage with Security team on API access patterns and credential management
.Support cross-functional teams during deployment and migration activities

Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in computer science or related field.
.Excellent problem-solving and analytical skills.
.Strong communication and collaboration abilities
.Ability to work independently and as part of a team.
.Strong communication and documentation skills

Preferred Qualifications/ Skills
Advanced Automation
...NetBox:.. Experience with NetBox DCIM/IPAM platform or plugin development
...Django:.. Python web framework for custom plugin development
...Terraform Provider Development:.. Custom provider creation or contribution
...Ansible Galaxy:.. Publishing reusable roles and collectionsAI/LLM Advanced Capabilities
.RAG (Retrieval Augmented Generation):.. Experience building knowledge-enhanced LLM systems
.LangChain or similar frameworks:.. LLM application development
.Vector Databases:.. ChromaDB, Pinecone, or similar for semantic search
.Fine-tuning:.. Experience adapting LLMs for domain-specific tasksDatacenter Technologies
.F5 Load Balancers:.. Configuration management, iControl REST API
.Palo Alto Firewalls:.. Panorama API, configuration automation
.NetApp Storage:.. ONTAP API, volume provisioning
.Cisco ACI:.. Application Centric Infrastructure, API integration
.KVM/Proxmox:.. Alternative hypervisor platformsEnterprise Integration
.ServiceNow:.. ITOM, CMDB integration, workflow automation
. PagerDuty:.. Alert orchestration and escalation
.Jira/Rally:.. Agile project management tools
.Confluence/SharePoint:.. Documentation platforms
Technical Environment
Infrastructure Platforms Managed
Automation Candidate - Automation engineer with strong infrastructure experience either automating or operating network platforms such as firewalls or ACI fabric.

.Network:
.- Cisco ACI fabric automation
.- F5 LTM/GTM load balancers
.- Palo Alto firewalls (Panorama)
.- UltraDNS external DNS
.- BlueCat Address Manager
.
.Storage:
.- NetApp ONTAP clusters
.- VMware datastores
.- NFS/CIFS provisioning
.
.Compute:
.- VMware ESXi (current platform)
.- Alternative hypervisors (KVM, Proxmox - future)
.- Linux (Red Hat Enterprise Linux, Ubuntu)
.Monitoring:
.- SolarWinds NPM and SAM
.- New Relic
.- Splunk
.- Realize Operations

Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.