Job Description
Job Title: Partner Success Executive
Location: Rajkot
Department: Sales / Partner Management / Customer Success
Reports To: Partner Success Manager / Head of Sales / Business Development
Job Summary
We are looking for a proactive and results-oriented Partner Success Executive to manage relationships with business partners, drive partner engagement, and ensure mutual growth. The ideal candidate will act as the primary point of contact for partners, support onboarding, monitor performance, and work closely with internal teams to maximize partner satisfaction and revenue.
Key Responsibilities
Manage relationships with existing business partners and serve as their primary point of contact.
Ensure successful onboarding and enablement of new partners.
Monitor partner performance and provide recommendations to optimize engagement and revenue.
Coordinate with sales, marketing, operations, and product teams to resolve partner issues.
Conduct regular partner reviews, feedback sessions, and business updates.
Develop and maintain reports, dashboards, and KPIs for partner performance tracking.
Support partners in campaign execution, product adoption, and sales initiatives.
Identify opportunities to grow revenue, increase partner satisfaction, and expand partnerships.
Ensure partners are aware of new products, updates, and promotional activities.
Qualifications Experience
Bachelors degree in Business Administration, Commerce, Marketing, or related field.
1+ years experience in partner management, account management, or customer success.
Knowledge of CRM tools, reporting dashboards, and partner management platforms.
Strong understanding of sales processes, business partnerships, and customer engagement.
Key Skills / Competencies
Partner Relationship Management
Customer Success Account Management
Onboarding Enablement
Sales Revenue Growth Support
Communication Coordination
Problem-Solving Issue Resolution
Reporting Performance Monitoring
Analytical Skills KPI Tracking
Collaboration with Cross-Functional Teams
Performance Indicators (KPIs)
Partner satisfaction and retention
Revenue growth and sales targets through partners
Timely onboarding and enablement of partners
Reduction in partner escalations and complaints
Increased adoption of products/services by partners
Timely and accurate reporting of partner performance
How to Apply
Email: [Confidential Information]
Call/WhatsApp: +91 76240 13188 / +91 70463 70463
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Regards,
Team Steerway Business Consultants
Empowering Talent | Enabling Growth
www.steerway.in
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