Operations Manager

Company Description

Paragonaide Financial Services (PFS MONEY) is a Boutique Organization providing single point solution towards Financial Requirements of a client. Paragonaide Financial Services (PFS MONEY) is a closely held company which is looking to hire new employees to carry the baton forward with the same zeal and dedication as its founding members.

We believe we offer the best opportunity to learn the business from its core and the experience is not available in large organizations due to lack of engagement between the management and the employee.

Candidate should be prepared to work in a startup environment & should be proactive in sharing responsibilities on daily basis. We are looking for a team player and someone who is willing to be part of the company's long-term growth.

Role Description

Job Description - Operation Manager

Experience - 3-5 Years

Salary - Rs 5 - Rs 7 LPA

Roles & Responsibilities

The role is to take care of day-to-day operational responsibilities.

Effective monitoring & implementation of processes.

Manage Quality & TAT for processes.

Maintain MIS and Data for Various Business Processes.

Maintain records, logs, data, and manage filing system.

Complete and execute transactions in stipulated deadline.

Maintain compliance at clients and company level.

Coordinate with Mutual Fund, Life insurance, General Insurance and other associated companies.

Maintain CRM (Customer relationship Management) System embedded within website and IT Infrastructure.

Coordinate and communicate with clients. Handle client queries, requests & grievances in stipulated deadline.

Operate as a virtual assistant for clients.

Greeting visitors, answering calls and delivering impeccable service to clients.

Other General Operational and Administrative duties.

Qualifications

• Minimum Required Qualification and Skills:
• Good communication skills in English both written and verbal
• Proficient in MS-Office, especially MS Excel
• Graduate in any stream