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Operations Manager
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- Posted 19 hours ago
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Job Description
Designation - Sr Manager/DGM (General Trade)
Experience: 6–10 years | Industry: Beauty & Personal Care / FMCG
Role and Responsibilities
- Heading General Trade sales strategy and operations and customer management for PAN India and to deliver business plan in line with the growth aspiration of the organization.
- Responsible for planning and achieving monthly sales target for geographies within the Area and lead & assist the field force in delivering Secondary numbers.
- To plan for network expansion and execute the same through increased retail footprint, and DBR/Channel partner expansion.
- Study market and proactively keep track of competition products, pricing, key activities and new launches through market contact plans for self and team.
- Identify & effectively implement key initiatives at area level in the areas of Market Development, Distribution expansion & Sales Operation.
- Design and implement key performance metrics for the team for driving business performance and having the analytical approach towards periodic review of team on these leading and lagging indicators.
- To work with the Sales team and the HR team on recruiting, building and nurturing a performance-driven Sales team.
Top KPI's (Ideally Measurable) for this role are
Sales Across channels
Qualifications and Education Requirements
Graduate/Diploma in design/apparel merchandising, MBA-Marketing, NIFT (GMT/FD/Textile D&D), Pearl academy (IFTP). MBA- Marketing/ Operations/ Finance; NIFT
Preferred competencies
- Ability to work cross functional and adapt to SSL culture and values.
- Ability to understand and adapt to business sales and profitability nuances in current market.
- Ability to understand and adapt to existing and new trends in the market.
- Strong hands-on experience in both Modern Trade and General Trade.
- Experience in Makeup and/or Deodorants/Personal Care preferred.
- Proven experience in building Deodorants in GT market is a must.
- Proven experience managing multiple territories and teams.
- Strong commercial, analytical, negotiation and people-management skills.
More Info
Key Skills
About Company
Skills:
Clinic workflows, Operational data reports, Healthcare team management, Operational audits, Healthcare operations, performance metrics
Skills:
crm administration , pipeline management , Power Bi, Sales Operation Management, Crm, Forecasting, sales analytics, Sales Planning, Sales Reporting, Epc
Skills:
Software Implementation, Automation, Administration, Customer Service, Office Management, Payments, Receivables, Billing, Operations Management, Legal Documentation, Team Productivity, Property Registration, Collections
Skills:
Analytical and Problem-Solving, Project Management, Customer Service and Satisfaction, Leadership and Team Management
Skills:
safety compliance , Inventory Management, performance metrics, Vendor and supplier relationships, Resource Allocation, Process productivity improvement, Manpower Planning, Compliance, Training And Development, Audits, Communication, Workflow automations, Team Management, Operational software and tools, Quality Control, Storage planning, Budget Management