Sales Operations Manager

Hope you are doing well !!!

We have a great opportunity for you

Position : Sales Operations Manager

Experience : 5-10 Years

Job Location : Mumbai

Job Type : Permanent

Role & Technical Responsibilities:

As the Sales Operations Manager you will be responsible for overseeing and optimizing the sales processes, tools, and technologies to enhance the efficiency and effectivness of the sales team. You will focus on managing CRM systems, training and development programs, performance metrics, forecasting, and market intelligence. Furthermore, you will ensure that sales teams have the necessary resources and support to achieve their targets and drive business growth.

• Taking over of the disciplinary and professional management as well as development of the Sales Operations.
• Reporting directly to the Global Head of Sales and ensuring alignment with global organizational goals and standards.
• Optimizing sales processes by monitoring and analyzing sales activities to enhance productivity and ensure eA ciency s well as consistency across the sales organization.
• Overseeing the administration of CRM Systems in terms of accurate data management and securingdata quality as well as data integrity by implementing quality checks.
• Defining and tracking KPIs as well as generating regular sales reports to measure effectivenes, identify areas of improvement, provide insights into sales performance and support decision-making.
• Establishing and improving Sales Training Programs to provide methodologies, tools and best practices to your to while enhancing the skills and performance of the sales team continuously.
• Acting as an interface between the sales team and other departments like marketing, product development etc. to ensure alignment and support for sales teams and initiatives.
• Managing the sales pipeline to ensure a to ensure a steady flow of opportunities and identify potential bottlenecks.
• Providing accurate and reliable sales forecasts based on historical data, market trends and input from the sales team to support strategic planning and resource allocation.
• Implementing and managing sales enablement tools and ensuring seamless integration of those tools into other systems and platforms to support the sales teams efficiency an effectivenes.

Requirements:

• Minimum 5 years of professional experience in sales operations, sales enablement, or commercial support, preferably within EPC turnkey projects.
• Bachelor's-or ideally Master's- Degree (MBA) in a sales related field like Business Administration, Business Analytics, Industrial Engineering or similar.
• Modern leadership style with a collaborative mindset, working on equal footing with other functions and seeing collective success as the focus of actions.
• Expertise in CRM system management (Dynamics 365, Salesforce…), BI tools (Power BI, Tableau), sales analytics software, data governance and sales automation.
• Experience in developing performance dashboards and KPI tracking systems, ensuring sales teams are equipped with real-time insights and performance tracking.
• Ability to optimize sales processes, the use of sales tools and resources, and performance analytics to improve eA cienc, accuracy and deal velocity.
• Proficiency in developing and implementing structured training programs for sales teams, focusing on fostering high-performance outcomes.
• Excellent communication skills and business fluent English ideally supplemented by Mandarin, German or Arabic language skills.
• Analytical skills & strategic thinking.

If you are interested, please send your updated resume [Confidential Information] or contact me on 7419218501

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Thanks & Regards

Kanika

Recruiter

Krishna Global Services Pvt. Ltd.

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7419218501