International Bpo

Description

We are seeking a skilled International BPO professional to join our dynamic team in India. The ideal candidate will have a strong background in customer service and the ability to communicate effectively with international clients.

Responsibilities

• Manage international customer queries and provide high-quality service support.
• Communicate effectively with clients via phone, email, and chat.
• Resolve customer issues in a timely manner and escalate as needed.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Skills and Qualifications

• 1-3 years of experience in a BPO or customer service role.
• Strong communication skills in English; proficiency in additional languages is a plus.
• Excellent problem-solving abilities and attention to detail.
• Familiarity with CRM software and MS Office Suite.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.

for more detiles caontact Sudha 9148339245