Description
Join our dynamic team in the international BPO sector and kickstart your career with us! We are seeking enthusiastic individuals to provide excellent customer service and support to our global clientele.
Responsibilities
- Assist customers with inquiries and provide solutions to their issues
- Handle customer complaints and provide appropriate solutions
- Maintain accurate records of customer interactions
- Collaborate with team members to improve customer service processes
- Meet performance metrics such as response time and customer satisfaction scores
Skills and Qualifications
- Strong verbal and written communication skills in English
- Proficiency in basic computer applications (MS Office, email, etc.)
- Ability to multitask and manage time effectively
- Customer-focused mindset with a passion for helping others
- Problem-solving skills to address customer needs
- Willingness to work in shifts and adapt to changing schedules
- LOCATION BANGALORE RR NAGAR FIXED WEEK END OFF
- CAB PROVIDED
- US ROTAIONAL SHIFT
- FERSHERS SAL 23000+4500
- 1 YEARS EXPERIENCE 28000-32000+4500
- IMMEDIATE JOINERS PREFERED
- CALL RUMANA FOR MORE INFO-9620536596/7022511321
