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International Bpo

1-5 Years
3 - 5 LPA
Early Applicant
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  • Posted 8 hours ago
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Job Description

Description

We are seeking an International BPO professional to join our team in India. The ideal candidate will have 1-5 years of experience in a customer service role, focusing on providing outstanding support to our international clientele.

Responsibilities

  • Handle international customer queries via phone, email, and chat.
  • Provide timely and accurate responses to customer inquiries and issues.
  • Maintain customer satisfaction by ensuring effective resolution of concerns.
  • Document customer interactions and maintain records as per company policy.
  • Collaborate with team members to improve processes and deliver exceptional service.

Skills and Qualifications

  • Strong verbal and written communication skills in English.
  • Proficiency in customer service software and tools.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Problem-solving skills and a customer-oriented mindset.
  • Basic understanding of international markets and cultural sensitivities.

More Info

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Function:
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About Company

Diensten Tech Ltd (DTL) is a leading IT service organization dedicated to delivering high-quality solutions across Professional Services, Corporate Training, Digital Content Solutions, and Managed Services. We help businesses accelerate digital transformation through skilled software engineers, flexible engagement models, and tailored technology solutions. Our Corporate Training division develops workforce capabilities in emerging technologies, enabling organizations to build smarter, future-ready teams. Our Digital Content Solutions provide scalable learning experiences through custom eLearning, gamification, and interactive content designed to address critical learning needs. With Managed Services, DTL oversees specialized applications, enhancing end-user capabilities while allowing internal IT teams to focus on strategic priorities. Through seamless execution and long-term partnerships, we consistently deliver measurable value to our clients.

Job ID: 153903289

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