Inside Sales Specialist

Company Description Maieutic is a Bengaluru-based education technology company founded in 2018 that specializes in digital learning solutions and Online Program Management for higher education institutions. The organization focuses on building scalable e-learning offerings, including academic content development, instructional design, Articulate-based courses, and MOOCs. Maieutic also supports universities with online sales and marketing through a blend of technology, data-driven strategies, and strategic partnerships. Team members work at the intersection of education and technology, contributing to innovative online programs that expand access to quality learning.

Role Description This is a full-time, on-site Inside Sales Specialist role based in Bangalore Urban. The Inside Sales Specialist will manage the end-to-end sales process for digital learning and online program management, including identifying prospects, conducting outreach, and nurturing leads through calls, emails, and virtual meetings. The role involves qualifying leads, understanding institutional needs, presenting solutions, and coordinating with internal teams to prepare proposals and pricing. Daily responsibilities include maintaining accurate records in CRM systems, following up on inquiries, tracking pipeline activities, and meeting or exceeding sales and revenue targets. The Specialist will also focus on building long-term relationships, ensuring customer satisfaction, and sharing feedback to help improve products and services.

Qualifications

• Strong Inside Sales and Lead Generation skills, with experience managing a sales pipeline and converting prospects into customers.
• Customer Service and Customer Satisfaction skills, with a focus on relationship-building, responsiveness, and handling queries or issues professionally.
• Excellent Communication skills, including clear spoken and written English, active listening, and the ability to present solutions to diverse stakeholders.
• Previous experience in education technology, SaaS, or B2B services is beneficial.
• Comfort with CRM tools, basic sales analytics, and standard office productivity software.
• Ability to work on-site in Bangalore Urban, collaborate within cross-functional teams, and manage time and priorities effectively.
• Bachelor's degree in Business, Marketing, Education, or a related field preferred.