Inside Sales Specialist

Company Description GETMYPATH Learning Academy is a registered training provider accredited by globally recognized bodies, offering industry-focused programs to help individuals relaunch and advance their careers. The academy delivers top-ranked courses in project management, SAP, ITIL, cybersecurity, and more than 3,000 specialized subjects aligned with current market needs. Learners gain practical knowledge from experienced international trainers with over 15 years of hands-on industry expertise. In addition to training, GETMYPATH Learning Academy provides job assistance to support learners in achieving their career goals and securing roles that match their ambitions. The organization is committed to excellence, career advancement, and continuous personal growth.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role involves managing inbound and outbound calls, engaging prospective learners, and presenting suitable training programs that match their career objectives. The specialist will qualify leads, follow up on inquiries, maintain accurate records in the CRM system, and coordinate with the marketing and admissions teams to convert leads into enrollments. Daily responsibilities include explaining course offerings and benefits, addressing questions, maintaining high levels of customer satisfaction, and meeting or exceeding individual and team sales targets. The role also requires providing feedback on lead quality, contributing to process improvements, and representing GETMYPATH Learning Academy professionally in all interactions.
Qualifications

• Demonstrated Inside Sales experience with a focus on education, training, or related services.
• Proficiency in Lead Generation, including managing inquiries, prospecting, and converting leads into enrollments.
• Strong Customer Service and Customer Satisfaction skills, with the ability to build trust and long-term relationships.
• Excellent verbal and written Communication skills, including active listening and clear presentation of course offerings.
• Ability to work with CRM tools, maintain accurate records, and use data to drive sales decisions.
• Target-driven mindset with proven ability to meet or exceed sales goals in a fast-paced environment.
• Bachelor's degree or equivalent experience in business, marketing, communications, or a related field.
• Familiarity with training and certification programs (e.g., project management, SAP, ITIL, cybersecurity) is an advantage.
• Strong organizational skills, attention to detail, and a collaborative approach to working with cross-functional teams.