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Sify

Inside Sales

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Job Description

Lead Generation & Qualification:

Identify potential customers through various lead generation techniques, including research, cold calling, and networking. Qualify leads based on specific criteria and convert them into sales opportunities. Collaborate with field sales and marketing teams to drive pipeline growth.

Customer Engagement:

Communicate with potential and existing customers via phone, email, and other virtual channels. Understand customer needs & pain points, tailor sales pitches and recommend Sifys solutions/services accordingly. (Network, Data center, Cloud, Cybersecurity, Managed Services etc.) Build rapport and establish strong relationships with customers.

Sales Process:

Own the sales pipeline from lead generation to conversion, ensuring smooth transition through the sales process. Coordinate with technical pre-sales teams to understand the requirement. Prepare and deliver quotes, proposals, and follow-ups. Negotiate deals and close sales, meet & exceed sales targets. Maintain up-to-date records in the CRM system (e.g., Salesforce, HubSpot)

Market Research & Competitor Analysis:

Stay up to date with industry trends, product updates, and competitive landscape. Perform competitive analysis to understand industry benchmarks and position Sify's offerings effectively.

Required Skills & Qualifications:

  • Bachelor's degree in Business, IT, Marketing, or a related field.
  • 2 to 5 years of experience in inside sales, preferably in the IT industry (Knowledge of IT infrastructure, SaaS, cloud platforms, or cybersecurity solutions).
  • Experience selling to SMBs or Enterprise clients in the tech space.
  • Knowledge of sales techniques, including prospecting, lead qualification, and closing deals. Experience using CRM tools and sales automation platforms.
  • Confident in cold calling and handling customer issues/concerns.

About Company

We are India's pioneer & leader in Internet, Networking and e-Commerce services, and the first Indian Internet company to be listed on the Nasdaq National Market in the US. We provide integrated end-to-end solutions for both corporates & consumers, with a range of products and services delivered over a common Internet backbone infrastructure. Everything that Sify has done or achieved since we began commercial operations in April 1998 stems from our Purpose and Vision. A key aspect is Sify being an enabler and catalyst of the Internet for positive change in India- a responsibility that we continue to carry. Sify began by developing India's first TCP/IP network and offering multiple services on a common backbone infrastructure for an integrated Internet, networking and eCommerce business model. This was the first such business model in the world, and appropriate for catalyzing the growth of the Internet and networking in an infrastructure starved market. It also enabled a virtuous cycle, where each business supported the other, while catalyzing the market to growth. Fortune magazine, in their December 2000 issue, selected Sify (then Satyam Infoway) as one of the world's ten hot technology companies to watch out for based on this innovative business model! From the start of commercial operations in April 1998, Sify has become the market leader in most lines of business, winning global recognition for its expertise, performance, customer focus and standards along the way. In doing this, Sify pioneered services and set standards for the Industry in diverse areas. Sify is a leader in every line of business and has won national and international recognition for both market leadership and the quality of our services. We are unmatched in Internet and network services expertise and technology, with the best tools, software and processes in the business.

Job ID: 113888451

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