Industry & Sector
Healthcare Outpatient clinic and preventive care services. Fast-paced clinical sales environment focused on patient acquisition, diagnostics, and preventive-health memberships across urban India. This role is fully on-site and central to driving revenue through inbound and outbound inside-sales channels.
Primary title (standardized): Inside Sales Executive
About The Opportunity
We are hiring an experienced, target-driven Inside Sales Executive to join an on-site clinic sales team. You will convert leads into booked appointments, manage CRM-driven pipelines, and deliver predictable monthly revenue by engaging prospects across phone, WhatsApp and email. This role suits candidates who excel at high-volume outreach, quick qualification, and closing appointments with empathy for healthcare customers.
Role & Responsibilities
- Drive end-to-end inside-sales: handle inbound inquiries and execute outbound outreach to convert leads into confirmed clinic appointments or diagnostic packages.
- Qualify leads quickly using a standard scoring framework and prioritise high-propensity prospects for follow-up.
- Manage and update CRM records dailylog calls, outcomes, next steps and appointment statuses to maintain a clean sales pipeline.
- Hit monthly KPIs for appointments booked, conversion rate and revenue; proactively chase targets and report performance to sales manager.
- Coordinate with front-desk and clinical teams to ensure smooth patient onboarding and reduce no-shows through reminders and pre-visit guidance.
- Provide regular feedback on lead sources, messaging effectiveness and process improvements to optimise conversion rates.
Skills & Qualifications
Must-Have
- Inside sales
- Cold calling
- Lead qualification
- Appointment setting
- CRM (Zoho/Salesforce)
- MS Excel
Preferred
- Telecalling platforms (Exotel/Knowlarity)
- Experience selling healthcare services or diagnostic packages
- Multilingual proficiency (Hindi and regional language)
Additional Qualifications
- Proven track record in target-driven inside sales or tele-sales roles (healthcare experience is an advantage).
- Strong phone presence, comfortable handling high call volumes and follow-ups.
- Willingness to work on-site at clinic locations across India; flexible shift timings based on patient peak hours.
Benefits & Culture Highlights
- Structured incentives: base + performance incentives with clear KPI-linked payouts.
- On-site training, process playbooks and close collaboration with clinical operations to build domain expertise.
- Opportunity to grow into senior sales or operations roles within a scaling healthcare services team.
To apply, bring your inside-sales energy, CRM discipline and a track record of converting leads into revenue. QHT Clinic is hiring for on-site Inside Sales Executive roles across India.
Skills: lead qualification,cold calling,inside sales
