An inside sales executive is required to contact potential buyers through phone/emails, etc., attend to and reply to inquiries, present our services, share quotes/pricing, and try to convert them into sales. A person is required to perform end-to-end tasks related to customer enquiries, sharing quotations, taking job confirmations, media-in, payments, providing updates to customers, and doing follow-ups as required, coordinating with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills, and good communication skills. Previous experience in a tele-sales role is an advantage.
Responsibilities
- Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk-in clients.
- Work with these leads to convert them into business for the company's software and services.
- Create suitable quotes, follow ups and negotiations as required.
- Generates revenue by soliciting and obtaining purchase orders.
- Building trust and rapport with clients by providing them with regular updates on the ongoing orders and by timely delivery of services.
- Coordination with different internal departments.
Requirements
- Any Graduate, an additional certificate in Customer Services, or experience in a related field will be preferred.
- Exceptional verbal and written communication; interpersonal, customer service, problem-solving solving and conflict resolution skills.
- Familiarity with Negotiations and other sales tactics.
- Competency in Microsoft applications, including Word, Excel, and Outlook.
- Business goal-oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multiple tasks, and remain calm under pressure.
This job was posted by Shubhanjali Singh from Stellar Information Technology.
