Talent Acquisition – Job Description
Designation: Senior Executive
Role : Talent Acquisition
Experience: 3+Years
Work Location: Hyderabad
About Us
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity
Job Summary
We are looking for a dynamic and results-driven
Recruiter to manage the end-to-end recruitment cycle. The ideal candidate will be responsible for sourcing, screening, and onboarding top talent aligned with our business goals while ensuring a positive candidate experience.
Key Responsibilities
- Manage the full recruitment cycle from job posting to onboarding.
- Source candidates using various platforms including job portals, social media, and employee referrals.
- Screen resumes and conduct preliminary interviews to assess candidate fit.
- Coordinate interviews with hiring managers and collect feedback.
- Maintain candidate pipelines for key roles.
- Ensure timely closure of positions in line with hiring timelines.
- Maintain accurate records in the ATS or recruitment tracking system.
- Build relationships with internal stakeholders and external recruitment partners.
- Ensure compliance with hiring policies and practices.
- Identifying future hiring needs and developing job descriptions and specifications.
- Collaborating with department managers to compile a consistent list of requirements.
- Attracting suitable candidates through databases, online employment forums, social media, etc.
- Conducting interviews and sorting through applicants to fill open positions.
- Assessing applicants knowledge, skills, and experience to best suit open positions.
- Completing paperwork for new hires.
- Promoting the company's reputation and attractiveness as a good employment opportunity.
- Managing internship programs.
- Keeping up-to-date on current employment legislation and regulations and enforcing them within the company.
- Providing recruitment reports to team managers.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 1–3 years of recruitment experience (IT/non-IT/BPO, based on requirement).
- Strong communication and interpersonal skills.
- Experience with ATS tools and sourcing techniques.
- Ability to work in a fast-paced, target-driven environment.
Preferred Skills
- Familiarity with job portals (e.g., Naukri, Monster, LinkedIn).
- Prior experience in volume or lateral hiring is a plus.
- Knowledge of employment laws and best practices.
Why Join Us
- Impactful Work: Make a real difference by helping customers solve their technical problems.
- Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company.
- Supportive Team: Join a team that values your contributions and supports your growth.
