Human Resources Manager

The HR professional will be responsible for managing the complete HR function, including recruitment, onboarding, employee development, engagement, and overall HR operations.

Software@Work India Pvt. Ltd. has been a trusted technology partner for SMEs since 1991, specializing in software solutions. As a 5-Star Tally Partner and a leading ERPNext partner, we offer a range of services across various industries. In addition to Tally and ERPNext, we provide SME-friendly solutions in sales force automation, CRM, BI, HRMS, and more. Our notable customers include Tata Motors, Mercedes-Benz, BMW, and many others. Our focus has always been on providing off-the-shelf software solutions designed specifically for small-to-medium enterprises (SMEs) and distributed enterprise markets.

Responsibilities

• Manage end-to-end recruitment and talent acquisition processes, ensuring a positive candidate experience.
• Collaborate with department heads to identify hiring needs and develop effective sourcing strategies across job portals, social media, and referrals.
• Conduct interviews, evaluate candidates, and coordinate with hiring teams for final selections.
• Prepare and manage offer letters, appointment letters, experience/relieving letters, and other HR documentation.
• Lead employee induction and onboarding programmes to ensure smooth integration.
• Oversee KRA/KPI setting, conduct periodic performance reviews, and support career growth initiatives.
• Drive continuous employee learning, upskilling, and development initiatives.
• Plan and execute employee engagement and recognition programmes to promote a positive work culture.
• Address employee queries and concerns, ensuring fair and transparent communication.
• Maintain accurate employee data and HR records, and ensure compliance with company policies.

Qualifications

• Bachelor's degree or relevant experience
• 3-5 years experience in Human Resources
• Proven experience as an HR recruiter/experience in sales hiring would be an asset.
• Strong understanding of recruitment processes and best practices.
• Excellent interpersonal and communication skills.
• Ability to think strategically and implement effective HR solutions.
• Mumbai-based candidates are preferred.