Role: HR Manager - People & Culture Lead
Function: Human Resources
Location: Bangalore
Type: Full-time
Industry: Fintech, Digital Infrastructure, API Platform
About Company
The company is revolutionizing digital documentation in India with a comprehensive API-first platform. Founded in 2016 by big-tech leaders, the company now serves over 1,500 enterprise clients.
The company provides essential services like legal eSignatures, KYC verification, digital forms, and recurring payments. The company operates with a close-knit team of 50-60 high performers in Bangalore.
The company prioritizes speed, ownership, and execution with a customer-first approach.
Position Overview
We're seeking a dynamic HR - People & Culture Lead to shape our workplace into a high-performance, customer-obsessed, and execution-driven environment. You'll champion the company's culture while building teams, driving engagement, and making a significant impact on our growth journey. This role is perfect for someone passionate about building teams and driving culture in a fast-paced startup environment.
Role & Responsibilities
- Champion and build the company's high-performance, customer-first, and ownership-driven culture across the organization
- Design and execute comprehensive hiring strategies to attract top talent aligned with company culture
- Drive employee engagement initiatives fostering speed, accountability, and continuous growth mindset
- Implement results-driven performance management systems with clear KPIs and accountability frameworks
- Develop and execute learning & development programs to continuously upskill employees
- Create HR policies and processes that support speed, ownership, and execution while ensuring compliance
- Work closely with leadership as trusted advisor to align HR strategies with business goals
Must Have Criteria
- 8-10 years of HR experience in fast-paced startup or high-growth technology companies
- Proven track record of building and scaling culture and HR operations from 50+ to 200+ employees
- Strong experience in end-to-end talent acquisition including employer branding and hiring strategies
- Demonstrated expertise in employee engagement programs and retention initiatives
- Experience implementing performance management systems with KPIs and review processes
- Strong stakeholder management skills working directly with founders and senior leadership
- Experience in HR compliance and policy development in Indian regulatory environment
Nice to Have
- Experience in fintech, API-first companies, or digital infrastructure startups
- Background in building culture during rapid scaling phases (2x-3x growth)
- Experience with HR tech tools and people analytics platforms
- Previous experience in Bangalore tech ecosystem or similar startup hubs
What We Offer
- Opportunity to shape culture and people strategy in a high-growth fintech company
- Direct collaboration with founder-led leadership team with big-tech backgrounds
- Significant ownership and impact in building India's digital trust infrastructure
- Dynamic work environment with a close-knit team of high performers
- Competitive compensation and growth opportunities in expanding company
