Human Resources Manager

To lead and manage the Human Resources, Administration, and Security functions of the resort by ensuring effective staffing planning, talent acquisition, employee engagement, learning & development, statutory compliance, industrial relations, payroll governance, and employee welfare while supporting organizational objectives and maintaining a positive work culture.

Key Responsibilities:

• Oversee HR operations, including payroll, benefits, and employee data management.
• Oversee the overall functioning of the Human Resources, Administration, and Security departments.
• Implement HR policies, procedures, and SOPs in department.
• Ensure smooth execution of all employee lifecycle processes from recruitment to separation.
• Drive operational excellence through effective workforce planning and resource utilization.
• Manage end-to-end recruitment and onboarding processes.
• Ensure timely closure of Staffing requisitions.
• Build talent pipelines through various sourcing channels.
• Coordinate with department heads for workforce planning and succession requirements.
• Ensure induction, behavioral, functional, and compliance training are conducted.
• Drive succession planning and talent development initiatives.
• Implement employee engagement activities and welfare initiatives.
• Promote a positive work culture and employee satisfaction.
• Address employee grievances and resolve workplace concerns.
• Support retention and employee recognition programs.
• Drive performance management processes across departments.
• Guide managers on goal setting, performance reviews, and development planning.
• Ensure compliance with all labor laws and statutory requirements.
• Liaise with government authorities and regulatory bodies.
• Manage audits, inspections, and statutory documentation.
• Maintain harmonious employee and industrial relations.
• Monitor manpower budgets, payroll costs, and productivity ratios.
• Ensure timely processing of attendance, payroll inputs, and employee benefits.
• Maintain departmental expenditures within approved budgets.
• Oversee administration services, accommodation, transportation, uniforms, and employee facilities.
• Ensure implementation of security procedures and emergency response measures.
• Monitor outsourced workforce agencies and contractors.
• Ensure compliance with contractual and statutory obligations.
• Review service quality and vendor performance periodically.
• Maintain employee records, HRMIS, statutory registers, and documentation.
• Prepare monthly HR reports and analytics.
• Monitor HR KPIs and implement improvement actions.

Required Skills & Qualifications:

• MBA/MSW/PGDM in Human Resources, Personnel Management, or Labor Welfare.
• Graduate in any discipline.
• 8-10 years of HR experience in hospitality, services, or related industries.
• Minimum 2-5 years in a managerial HR role.
• Thorough knowledge of labor laws and statutory compliances.

Key Performance Indicators (KPIs):

• Recruitment Closure Time
• Employee Turnover Rate
• Employee Engagement Score
• Statutory Compliance Score
• Payroll Accuracy %
• Manpower Cost vs Budget
• Grievance Resolution TAT
• Employee Retention Rate
• Internal Promotion Ratio