Job Title: HR Coordinator
Location: Vadodara, Gujarat
Shift Timing: 9:30 PM – 6:30 AM (Night Shift)
Experience: 6 months – 2 years
Position Summary
We are seeking an energetic and detail-oriented HR Coordinator to support our HR Business Partners and leadership team in managing a wide range of HR administrative and operational tasks. The ideal candidate will play a pivotal role in maintaining employee data accuracy, supporting onboarding and offboarding processes, and ensuring smooth HR operations for our North American client base.
This position requires someone who can multitask effectively, maintain confidentiality, and demonstrate exceptional communication skills while working in a fast-paced, global environment.
Key Responsibilities
- Serve as the first point of contact for HR-related queries via HR Ticketing System, email, and internal communication channels.
- Support the full employee lifecycle from onboarding and data entry to separation formalities.
- Maintain and update employee information in HRIS, ensuring compliance and accuracy across all data points.
- Process employee transactions such as promotions, transfers, pay adjustments, and terminations.
- Validate and process new hire documentation, ensuring adherence to compliance standards (e.g., I9 verification).
- Coordinate and monitor completion of performance reviews and training documentation.
- Generate HR reports and dashboards (e.g., headcount, attrition, tenure, ramp-up progress, and attendance).
- Partner with payroll and operations teams to resolve employee queries related to attendance, leave, and benefits.
- Support policy communication, HR audits, and documentation for compliance purposes.
- Assist with HR engagement initiatives, recognition programs, and virtual events.
- Attend regional or client calls as needed to provide updates and support cross-functional discussions.
- Manage unemployment claims, exit documentation, and status changes in HRIS.
Preferred Skills and Competencies
- Strong organizational and administrative skills with attention to detail.
- Excellent communication and interpersonal abilities to handle sensitive employee matters.
- Ability to work independently while managing multiple priorities and deadlines.
- Sound judgment with a high level of integrity and confidentiality.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools like Teams, SharePoint, or Slack.
- Hands-on experience with HRIS or HR management systems (e.g., Workday, BambooHR, or ADP).
Education and Experience
- Bachelor's degree in Human Resources, Business Administration, or related field (required).
- 1+ years of HR or operations coordination experience (preferably in a global or call center setup).
- Exposure to North American HR practices or offshore HR support will be an added advantage.
