Job Title: Lead – HRO Transformation
Location: Mumbai
Experience: 15+ years
About Latinum
Latinum is looking for a seasoned HRO Transformation Leader for our client, with a strong solution mindset to drive end-to-end HR transformation initiatives. The role involves conceptualizing, designing, and delivering innovative digital HR solutions while leading large-scale transformation programs across global clients.
Key Responsibilities
- Lead end-to-end HRO transformation initiatives including solution design and delivery.
- Conceptualize and implement digital transformation roadmaps for HR processes.
- Drive customer engagement, solution design, and change management to meet business objectives.
- Deliver transformation across the Hire-to-Retire lifecycle using digital, analytics, and automation solutions.
- Lead implementation of AI/ML, GenAI, RPA, and chatbot-based platforms.
- Partner with IT teams to evaluate, select, and deploy HR technology platforms.
- Manage complex, multi-workstream programs from strategy through execution.
- Oversee project planning, resource allocation, risk management, and benefits realization.
- Drive systems integration to enable seamless HR service delivery.
Required Skills & Competencies
Must-Have
- 15+ years of experience in the HRO outsourcing industry, with at least 8+ years in large HR transformation programs.
- Strong expertise in HR technology platforms such as Workday, SuccessFactors, ServiceNow HRSD.
- Proven experience in digital transformation, automation, and analytics solutions.
- Strong project and program management skills.
- Ability to lead client engagements and stakeholder interactions.
- Experience in process reengineering, operating model design, and value chain mapping.
- Strong problem-solving mindset with a focus on delivering business outcomes.
Additional (Preferred) Skills
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Proactive mindset with a focus on innovation and continuous improvement.
- Experience in intelligent automation, robotics, AI/ML, and data analytics.
- Expertise in improving customer experience across HR processes.
Good to Have
- MBA in HR or relevant HR qualification
- PMP or certifications in RPA / AI / ML domains
- Lean Six Sigma Certification
- Experience with Agile methodologies
Why Join This Role (USP)
- High level of ownership and empowerment
- Opportunity to lead strategic transformation programs
- Direct exposure to customer and account leadership interactions
- Work in a result-driven and innovation-focused environment