Head of Travel

About Masters Union

Masters Union (www.mastersunion.org) is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy. Our leadership consists of alumni from IITs, IIMs, and Ivy League Schools like Stanford and UPenn.

The institute is strategically located in the heart of Gurugram's business district, flanked by several Fortune 500 companies, to provide the ultimate industry-immersive and hands-on learning experience from day one. The most ground-breaking feature of its Programme is that the courses are taught by CXOs, MDs, Eminent Public Leaders, and even Members of Parliament, apart from distinguished global faculty from top B-schools who regularly consult with Fortune 500 companies.

In its 5 years of run, our flagship Post Graduate Program in Technology and Business Management has already surpassed the placement records of IIM Ahmedabad and ISB with top-notch recruiters (including Amazon, Citibank, Microsoft, Unacademy, Razorpay, BCG, Bain) hiring our graduates.

About the Role

We are looking for a dynamic and experienced Travel Head to lead and scale our global travel function. The ideal candidate will have strong international travel & visa expertise, proven vendor management capabilities, and the ability to build cost-efficient, scalable travel operations in a rapidly expanding startup environment.

Key Responsibilities

1. Global Travel & Visa Management

• Oversee end-to-end international and domestic travel operations for employees.
• Ensure seamless visa processing, compliance with country-specific regulations, and timely documentation.
• Develop travel policies aligned with global mobility standards.

2. Vendor & Partner Management

• Manage and negotiate with travel partners—airlines, hotels, visa agencies, insurance partners, travel management companies (TMCs).
• Set up SLAs, review performance periodically, and ensure service quality.
• Explore and onboard new vendors aligned with expansion plans.

3. Cost Management & Optimization

• Drive efficient travel planning with a strong focus on cost control and budget adherence.
• Implement best practices for cost savings without compromising employee experience.
• Track, analyze, and report travel spending and trends.

4. Process Excellence & System Implementation

• Build scalable processes for travel bookings, approvals, reimbursements, and travel safety.
• Implement travel management systems/tools to streamline workflows.
• Ensure compliance with internal audit, legal, and finance requirements.

5. Team Leadership & Stakeholder Collaboration

• Lead and mentor a high-performing travel operations team.
• Work closely with HR, Admin, Finance, and Business Leaders to plan travel based on business needs.
• Handle escalations and ensure employee satisfaction throughout the travel cycle.

6. Expansion & Strategy

• Support the company's global expansion by designing travel frameworks for new markets.
• Create travel readiness plans for rapid scaling and large movements of staff.
• Develop policies for travel safety, risk management, and crisis response.

Requirements

• 10+ years of experience in global travel & visa operations; startup or high-growth environment preferred.
• Strong negotiation skills and vendor management expertise.
• Excellent understanding of global mobility, travel compliance, and immigration processes.
• Proven experience in cost optimization and operational efficiency.
• Ability to work in a fast-paced, dynamic environment with 6-day working.
• Strong communication, stakeholder management, and leadership skills.