Front Office

We are looking for a Front Office Associate for a 5-star hotel to deliver excellent guest service and ensure smooth front desk operations.

Responsibilities:

• Greet and assist guests during check-in and check-out
• Handle reservations, inquiries, and guest requests
• Maintain guest records and billing through the hotel system
• Coordinate with housekeeping and other departments
• Resolve guest concerns professionally

Requirements:

• Diploma/Degree in Hotel Management or Hospitality
• Good communication and interpersonal skills
• Well-groomed and customer-focused