Front office Executive

1-3 Years

Posted 10 hours ago
Be among the first 10 applicants

Job Description

Front Office Executive-

Key Responsibilities

Reception & Customer Service: - between 9-6pm or in case of high profile visits

Greet and assist visitors, tenants, and clients in a professional manner
Manage visitor registration and access control procedures
Answer and direct phone calls, take messages, and handle inquiries
Maintain visitor logs and issue temporary access badges
Coordinate meeting room bookings and setup

Administrative Support:

Handle incoming and outgoing mail and packages – all packages will be directed to the mail room by asking the Mailroom resource to come & collect the same.
Maintain reception area cleanliness and organization
Update tenant directories and building information displays
Process tenant service requests and work orders
Support property management team with administrative tasks

Security & Compliance:

Monitor building access and security protocols
Report security incidents or maintenance issues –visitor areas & in and around the lobby, as the FOE should be available in the reception area
Ensure compliance with building safety procedures
Coordinate with security personnel when needed

Communication & Coordination:

Relay important information to tenants and management when required
Assist with tenant communications and notices
Support property events and tenant activities
Maintain professional appearance and demeanor

Required Qualifications

2nd PUC and diploma or equivalent (Bachelor's degree preferred)
1-3 years of reception or customer service experience
Excellent verbal and written communication skills
Proficiency in MS Office and basic computer applications
Professional appearance and strong interpersonal skills
Ability to multitask and work in fast-paced environment

Preferred Qualifications

Experience in commercial real estate or property management
Bilingual capabilities
Knowledge of building management systems
Customer service certification

Key Skills

Professional phone etiquette
Attention to detail
Problem-solving abilities
Time management
Confidentiality and discretion

More Info

Job Type:

Industry:

Function:

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About Company

JLL

Job ID: 152468031

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Last Updated: 18-08-2026 10:58:10 PM

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