Front Desk Executive

Job Summary:

RBK International Academy is seeking a Front Desk Executive to join our dynamic team and provide professional and efficient front office support. The role involves greeting visitors, managing communications, coordinating appointments, and supporting administrative functions to ensure smooth office operations.

Key Responsibilities:

• Visitor Management: Welcome and assist visitors, ensuring a positive and professional first impression
• Telephone Handling: Answer incoming calls, direct them appropriately, and provide information as needed
• Reception Area Management: Maintain a tidy, organized, and presentable reception area
• Appointment Scheduling: Schedule and confirm appointments for clients, staff, and management
• Visitor Registration: Collect and record visitor details, issue badges, and ensure access control
• Mail and Package Handling: Receive, sort, distribute, and coordinate incoming and outgoing mail and packages
• Customer Inquiries: Respond to inquiries regarding the organization, its services, and policies
• Administrative Support: Assist with data entry, filing, photocopying, and other administrative tasks