Job Description

Position: Front Desk Receptionist

Juhu, Mumbai | Full-time, Late Afternoon Shift

For Mumbai based applicants only

Role Overview:

Think of this as more than a desk job.

You're the first hello for our members and visitors, the warmest smile, the calm in the 5:00 PM storm. If you love people, thrive in fast-paced settings, can get things done and are obsessed with organisation - we want to meet you.

Key Responsibilities:

Greet and assist members and visitors with warmth & friendliness.
Keep things running smooth AF at the front - Manage check-ins, payments, attendance logs, appointments, membership inquiries and all the little details that make a big difference.
Handle phone calls, emails, and other forms of communication promptly.
Support our coaches, management + back-end team to keep things productive and the chaos low.
Assist management in event planning & execution
Support studio day-to-day operations

Qualifications:

A minimum of 1 year of experience, in the hospitality, beauty, wellness or fitness industry
Excellent English (spoken & written)
A Bachelor's Degree in any field is preferred but not required
Proficiency with computers, mobiles & productivity tools
Currently living in Mumbai

This Role is perfect for:

You've got great energy, great communication, interpersonal skills and a love for fitness & wellness (even if you're not a fitness pro).
You're sharp, reliable, and naturally service-oriented.
You can handle busy shifts, fast-paced environments, multitask like a boss, and always show up on time.
You are proficient in using technology; organisation, productivity & scheduling tools and have quick typing skills (on phone & computers)
You have a high degree of personal motivation, proactivity, creative thinking and strong problem solving skills

What We Offer:

Work with a high-energy team that actually cares.
Learn behind-the-scenes operations at a premium fitness brand.
Opportunities to grow within the company if you're hungry to learn.
Complimentary access to our classes and programs.
21 days paid time off annually

Shift: Monday - Friday, 11am to 8pm; Saturday 8am to 4pm

Salary (in hand): Rs.22,000 to Rs.25,000 per month

Join Our Team:

If you're enthusiastic about fitness and enjoy interacting with people, we'd love to hear from you. Apply now and be a part of a community that makes a difference in people's lives.