Front Desk Executive

Job Summary:

The Front Desk Executive will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role also involves handling phone calls, managing appointments, providing administrative support, and maintaining the reception area efficiently.

Key Responsibilities:

• Greeting Visitors: Welcome and assist visitors and guests, creating a positive and professional first impression.
• Answering Phones: Manage incoming calls, direct them to appropriate individuals or departments, and provide information as needed.
• Reception Area Management: Keep the reception area tidy, organized, and presentable, including arranging magazines and brochures.
• Appointment Scheduling: Schedule and confirm appointments for clients, employees, and management using scheduling software or manual systems.
• Visitor Registration: Collect and record visitor information, issue visitor badges, and ensure security and access control as required.
• Mail and Package Handling: Receive, sort, and distribute incoming mail and packages, and coordinate outgoing mail and shipments.
• Customer Inquiries: Address inquiries and provide information about the organization, its services, and policies.
• Admin Support: Assist various departments with administrative tasks such as data entry, filing, and photocopying.