Front Desk Executive

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This is a full-time on-site role for a Front Desk Executive at Dr. Ram's Advanced Surgical Hospital, located in Ahmedabad. The Front Desk Executive will be responsible for managing receptionist duties, handling incoming and outgoing calls, greeting and assisting patients and visitors, and providing excellent customer service. The role also involves managing appointment schedules, maintaining accurate records, providing clear communication to patients, and supporting administrative staff as needed.

• Strong Interpersonal Skills to engage effectively with patients, visitors, and colleagues
• Proficiency in Phone Etiquette and Receptionist Duties to handle calls professionally and manage front desk operations
• Exceptional Customer Service abilities to ensure patient satisfaction and address inquiries
• Excellent Communication skills, both verbal and written, to interact clearly with diverse individuals
• Proficiency in using office equipment and basic computer software
• Ability to multitask and maintain attention to detail in a fast-paced environment
• Prior experience in a healthcare or similar customer-facing role is an advantage
• High school diploma or equivalent qualification required; additional certifications are a plus