Account Management Work Dynamics
What this job involves
Bringing enhanced comfort and efficiency to the office
- How can you help make employees and visitors alike love our office
- You'll do so by arranging for regular preventative maintenance and repairs for our facilities.
- Scheduling for regular cleaning services and ensuring all office equipment is in good working order are a few of the tasks you'll do to spruce up the office.
- You'll keep an eye out for potential emergencies and carry out steps for managing such situations.
- You'll also perform established escalation and incident reporting procedures should such an event take place.
- Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.
Blending security and hospitality
- How important is security to you
- Security is a tall order and calls for an all-hands-on-deck approach.
- As such, we are always on the lookout for people for whom attention to security details comes naturally.
- In this role, you'll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs.
- You'll oversee visitor access (clients, contractors, vendors) and maintain logs and filing work of such information on a regular basis.
- You'll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed.
- As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you'll be working closely with our security guards, receptionists, and tea attendants, overseeing them and ensuring they carry out all work to a high standard.
Keeping stakeholders engaged
- Every business aims for client satisfaction but we take it up a notch!
- If you can take in the same passion for looking after our relationship with all our stakeholders (management, clients, vendors, landlords), we'll be more than happy to work with you.
- Because in this role, you'll be a vital element in keeping our communication lines with them open and strong.
- One way to do so is to ensure everyone follows the established key operating procedures to achieve standards.
- Another way is to schedule regular meetings to understand stakeholders needs.
Sound like you To apply, you need to be:
Smart
- Do you have more than two years of experience in facilities management
- Are you driven by service excellence
- Are you knowledgeable in budgeting and facilities security
- We'd love to speak with you!
Articulate
- Excellent communication skills are vital — both spoken and written.
- We expect you to work independently in cascading high-level communications and boosting staff/client satisfaction.
- And if you know both the English and Chinese languages, that would be super!
- If you think you possess all these, then let's work together and explore opportunities.
Location:
On-site Bengaluru, KA
Scheduled Weekly Hours:
48
