Job Title:
BPM Executive – Semi Voice (TEM Process)
Job Description:
We are hiring freshers for our BPM vertical supporting Telecom Expense Management (TEM) operations. This is a semi-voice role involving both backend processing and client interaction.
Key Responsibilities:
- Support TEM operations including invoice validation, data processing & analysis
- Handle telecom billing queries via calls/emails
- Work on telecom expense tracking and reporting
- Ensure accuracy and adherence to SLAs
- Coordinate with internal teams and clients for issue resolution
Eligibility Criteria:
- MBA (Finance) / CA Freshers(as per your original requirement)
- Strong analytical and communication skills
- Basic understanding of billing / telecom / expense management (good to have)
- Comfortable working in a 24/7 rotational shift (including night shifts)
Shift Details:
- 24/7 environment
- Rotational shifts (including night shifts)
